Returns and Exchanges Policy

At Karasu Japanese Knives, we take pride in the craftsmanship of our blades and want you to be fully satisfied with your purchase. If your knife does not meet your expectations, we offer a 30-day return policy for unused items in their original packaging.

1

Initiate Your Return

Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Secure Packaging

Safely wrap the knife in its original box and protective saya, ensuring the blade is secure to prevent damage during transit.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.

4

Quality Inspection & Refund

Once our master smiths inspect the returned item for its original condition, we will process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing